* Sale Periods: Please note that during sale periods, we do not accept cancellations, returns, or exchanges on products that are on sale.
* Missing Items: If an item is missing from your order, please contact us within 24 hours of delivery so we can promptly investigate and resolve the issue.
* Damaged Products: In the rare case that you receive a damaged or defective product, please share clear photos and an unboxing video within 24 hours of delivery for assistance.
* Order Changes: Once an order is placed, modifications to products, shipping address, or payment method may not be possible.
* Delivery Timelines: Delivery timelines may vary during sale periods due to high order volumes. We appreciate your patience and understanding.