Join Beauty Barn

Customer Care Executive

We are looking for a friendly, confident and solution-driven Customer Care Executive who can be the face of our brand. You will handle customer interactions across calls, emails and chat, ensuring every customer feels heard, valued and supported at every step.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Resolve customer queries quickly and accurately.
• Maintain records of interactions through CRM tools.
• Follow up on escalated issues until resolution.
• Coordinate with internal teams for smooth customer support.
• Collect and share customer feedback with management.

What We’re Looking For

• Excellent verbal and written communication skills.
• Strong client-facing and interpersonal skills.
• Patient, empathetic and problem-solving mindset.
• Minimum 10+2; graduate preferred.
• 2-5 years of experience.
• Basic computer proficiency, including MS Office and email.

📍 Location Requirement: This is an in-house role based in Dimapur, Nagaland. Applicants must be willing to work from our office.

Skin Consultant

Are you a skin enthusiast? We’re looking for a passionate Skin Consultant who loves helping people discover their best skin. If you naturally turn every conversation into a skincare consultation, we want you on our team.

What You’ll Do

• Assess clients’ skin types, concerns and skincare needs.
• Recommend personalized skincare routines and products.
• Guide customers with product usage, layering and routine building.
• Build lasting relationships with clients through expert guidance.
• Stay updated with the latest skincare trends and innovations.

What We’re Looking For

• Genuine passion for skincare and beauty.
• Strong communication and customer service skills.
• Experience in skincare, beauty or a related field preferred.
• A positive, people-first attitude.
• Ingredient and Korean skincare knowledge will be an advantage.

📍 Location Requirement: This is an in-house role based in Dimapur, Nagaland. Applicants must be willing to work from our office.

Social Media Strategist

We are looking for a creative and data-driven Social Media Strategist to join our team. This role is perfect for someone who understands content, trends, storytelling, beauty culture and performance-led social growth.

Key Requirements

• 3–5 years of experience in social media strategy.
• Strong background in content creation and copywriting.
• Experience managing influencer and creator partnerships.
• Hands-on experience with paid social campaigns and analytics.
• Excellent communication skills with a data-driven mindset.

Qualification

Graduate and above.

📍 Location Requirement: This is an in-house role based in Dimapur, Nagaland. Applicants must be willing to work from our office.

CRM & Email Marketing Manager

We are looking for a CRM & Email Marketing Manager who can build customer journeys, improve retention and drive revenue through smart segmentation, email campaigns, WhatsApp flows and automation-led marketing.

Experience Required

2–5 years

Key Requirements

• Hands-on experience with Klaviyo or similar CRM/email marketing tools.
• Ability to plan campaign calendars, offers, launches and customer engagement flows.
• Build and optimize automated flows.
• Strong understanding of customer lifecycle and segmentation.
• Revenue-focused email and WhatsApp marketing strategy.

Chatbot & WhatsApp

• Experience with FAQ-based chatbot flow setup.
• Smooth handover from chatbot to human support.
• Ability to improve response efficiency and enhance customer experience.

Platforms & Tools

• Klaviyo
• WhatsApp marketing tools
• Chatbots
• CRM tools

📍 Location Requirement: This is an in-house role based in Dimapur, Nagaland. Applicants must be willing to work from our office.