At Beauty Barn, we are committed to providing exceptional customer service. Whether you have questions about your order, need assistance with returns or exchanges, or require general support, our team is here to help!
You can reach our customer service team through the following methods:
We’re always open to meaningful collaborations and strategic growth opportunities. Whether you're interested in franchise partnerships or brand collaborations, our business development team would love to connect.
For bulk purchases and wholesale distribution partnerships, our wholesale team is ready to assist you.
Monday to Saturday: 10:00 AM – 6:00 PM
Sunday & Public Holidays: Closed
All emails and messages received outside business hours will be responded to on the next working day.
1. How can I track my order?
You can track your order status using the tracking number provided in your order confirmation email. If you need further assistance, feel free to contact us.
2. What is your return and exchange policy?
If you receive a damaged or incorrect item, please contact us within 2 business days of receiving your order. Ensure you provide your order ID and photos of the issue for faster processing. For detailed policies, please visit our Return and Exchange Policy page.
3. How do I cancel my order?
To cancel an order that has not yet been shipped, please email us at [email protected] or contact us via WhatsApp. If the order has already been shipped, please do not accept the delivery, and we will process your cancellation once we receive the product back.
4. What should I do if my package is missing?
If your order shows as delivered but you have not received it, please contact our customer care immediately for assistance. We will work with our courier partners to resolve the issue.
We value your feedback! If you have suggestions or comments about our products or services, please let us know through email or WhatsApp.
Thank you for choosing Beauty Barn! We look forward to assisting you.
All our products are directly sourced from brands.
On all orders above ₹1499
Hassle-free picks-ups and refunds
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